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Trade Middle Office Associate (GCB 7)

  • Ho Chi Minh
  • Experienced (Non - Manager)
  • Permanent
  • Bachelor
  • 2 - 3 Years
  • Negotiable
  • Banking
  • 22/07/2019

Job Description

In this role, you will:

  • Processes daily transactions as allocated by Assistant Manager, GTRF within service standards following strictly Group’s policy and procedures (TRF FIM, CRF Guidelines…) and local regulations.
  • Defines customers’ special tariff and informs Assistant Manager, GTRF any incorrectly populated charge to make promptly adjustment. Takes timely action over irregular items in accordance with UCP, URC, ISPB, URR to protect the bank’s interest at all times. Manages self workload to be able to share workload with other colleagues when required.
  • Proactively builds up good relationship with customers through daily communication, by joining customer events and customer entertainment activities
  • Expands knowledge by attending online courses, training courses provided by the Bank to prepare for job rotation, career progression
  • Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by:

  + Remaining compliant with and ensures awareness of Audit and Group requirements and other internal guidelines.
  + Ensuring strict compliance with government banking regulations
  + Timely implementing internal and external audit points together with any issues raised by external regulatorsBy closely monitoring and taking timely action over irregular items in accordance with UCP, URC, ISPB, URR to protect the bank’s interest at all times.

Job Requirement

To be successful in the role, you should meet the following requirements: 

  • 2-3 years experience in banking - international trade producst and customer services.  Thoroughly understand international practices:UCP600, URC, URR, ISBP, ISP, URDG…
  • CDCS is an advantage
  • Communication in English
  • Meticulous and careful
  • Organisation skills


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