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Product Manager, Global Liquidity and Cash Management

  • Ho Chi Minh
  • Vice President
  • Permanent
  • 3 - 5 Years
  • Negotiable
  • Banking
  • 02/03/2019

Job Description

In this role, you will:

  • Be responsible for oversight of short-term and long-term Product strategies leveraging regional Product execs to provide insight and clarity of regional and local customer needs, and the regulatory environment.
  • Align and prioritize Information Technology (IT) Investment requirements during the Annual Operating Plan (AOP) planning process.
  • Drive product rationalization where appropriate.
  • Drive improvements in business profitability through the implementation of standardized metric based management process covering all aspects of product performance including cost accounting and risk management.
  • Develop and drive specific commercialization activities creating tools to support sales and client service teams in educating and marketing our global Product capabilities.
  • Ensure consistent approach to implementing tariffs.
  • Drive effective interaction across organizational boundaries, including sales, client services, marketing, operations, Information Technology (IT), Legal, Business Risk Control Management (BRCM), Finance, and Compliance to deliver optimized customer experiences.
  • Develop and maintain good contact with the external GLCM market, e.g., partner organizations, industry associations, customers, competitors, regulators, and vendors to ensure that our strategy remains relevant and effective.
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
  • Support achievement of the HSBC Vision, Values, Goals and Culture in personal behaviour, actions and decision making.
  • Provide technical leadership and support technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge and encouraging others to do the same in the best interests of HSBC and its customers.
  • Encourage and enable constructive cross-country and cross-business teamwork by demonstrating collaboration and matrix management in action and challenging actions and behaviours that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers.
  • Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice.
  • Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise.
  • Contribute to the development, implementation and maintenance of GLCM management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels.
  • Contribute to the implementation and monitoring of the application of GLCM policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance.

Job Requirement

To be successful in this role, you should meet the following requirements:

  • Degree-level, with proven and progressive experience in product management, operations or technology.
  • 3-5 years experience in product management.
  • Strong experience managing cross-functional or design teams.
  • Proven leadership skills in complex, matrixed organizations.
  • Experience in Information Technology (IT) background.
  • Extensive experience in commercial and business management either in product management, operations or IT.
  • Preferably experienced in one or more Payments and Cash Management core business lines.
  • Strong process reengineering/business transformation experience.
  • Strong communication and presentation skills and the ability to effectively work with multiple business partners to develop and commercialize product propositions.
  • Outstanding analytical skills and detail-oriented.


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