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ITO Delivery Manager

  • Ho Chi Minh
  • Manager
  • Permanent
  • Bachelor
  • 10 - 15 Years
  • Negotiable
  • Banking, IT - Software, IT - Hardware / Network
  • 31/12/2018

Job Description

In this role, you will:

  • Assist manager to manage the implementation of group and local projects related to IT infrastructure.
  • Participate in the development and implementation of group-wide architecture standard
  • Make sure all IT infrastructures are available and regularly review the capacity to minimize the performance issue and impact to business.
  • Responsible to build up IT continuity plan and support business to implement its continuity plan.
  • Deliver excellent IT service to customer
  • Maintain effective relationships with business to understand their key drivers and metrics to support the assessment of potential IT solutions or changes to enhance the business in term of IT infrastructure
  • Provide consultancy on IT infrastructure to local business, potential technology solutions, cost and timescales to support business management’s decision on IT investment.
  • Provide coaching, guidance to staff
  • Assist manager to promote the high performance culture to team member, participate in Staff engagement
  • Propose training plan for staff
  • Assist manager to build up Performance level agreement (PLA)
  • Assist manager to build up yearly budget and control expenditure under assigned portfolio
  • Effectiveness IT operation model
  • Ensure documentation of guidelines and procedures under assigned area, is accessible and up-to-date
  • Carry out annual risk-assessments on assigned area

Job Requirement

To be successful in the role, you should meet the following requirements: 

  • University degree in Computer Science or Engineering field.
  • Minimum 10 years experence in related IT fields.
  • Certifications in professional of IT related: Cisco Network, Windows server, Linux, Oracle, MS SQL.
  • Certifications in project management and proven track record in managing project.
  • Strong working knowledge of banking & finance systems, IT network telecommunication & governance.
  • Proven track record in leading a team of IT professionals.


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