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GTRF Sales Manager (GCB6/5)

  • Ho Chi Minh
  • Manager
  • Negotiable
  • Banking
  • 25/09/2017

Job Description

  • Identify creative and flexible solutions to customers who are new to bank or new to GTRF, alongside Relationship Managers
  • Manage pipeline of new customers and follow end to end sales process as defined by Business Development Transformation
  • Work closely with sales colleagues to promote awareness of GTRF products, strategies and competitor information amongst the RM and other strategic business communities.
  • Maintain awareness of the applicable regulatory and business environment: understand audit, tax and legal implications and changes as they affect the customers and the Bank and guide customers on such issues as and when it arises.
  • Support development, direction and delivery of strategic initiatives through e.g.: detailed call reports, meetings attended, monitoring and management of deal pipeline GTRF modules etc. and the quality of solutions and presentations
  • Maintain close liaison with intra country, intra region and cross regional colleagues/stakeholders so as to provide input into the strategic direction of Product and Client Management functions and to the overall direction of GTRF regional and global business.
  • Develop an appropriate calling plan through consultative selling, design and implement workable, innovative solutions for customers individual needs plus generate and receive quality referrals for/from other parts of the Group.
  • Ensure compliance monitoring is in place in accordance with HSBC and regulatory standards
  • Compliance with and management of sales suitability risks and requirements ensuring customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfil customers' needs.
  • Ensure all completed sales and prospecting activity documentation is appropriately completed, approved and stored to provide performance tracking and compliance with sales and transactional suitability guidelines and requirements

Job Requirement

  • Extensive knowledge of global trade finance, services, products and techniques.
  • Extensive knowledge of the market & market trends, competitive environment and regulatory environment.
  • Detailed knowledge of GTRF back and front office area
  • Detailed knowledge if Credit & Risk including techniques to mitigate risk
  • Broad knowledge of HSBC Group companies and product ranges
  • Sales & Client Management experience at a senior level including dealing with senior executives plus a proven sales record
  • Proven ability in identifying and meeting customer needs through matching a broad range of  products and services
  • Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension
  • Proven ability to deliver creative and flexible customer solutions.
  • Ability to understand customers' business and the fundamentals of running a business
  • Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
  • Ability to interact with business customers at all levels
  • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
  • Excellent time management, planning and organisation skills
  • Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
  • Strong analytical skills
  • Chinese (Mandarain or other) speaking skills would be a huge advantage

 

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