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GLCM Client Service, Account Manager - STA 3 to 6 months (For HSBC staff only)

  • Ho Chi Minh
  • Manager
  • Permanent
  • Bachelor
  • 2 Years
  • Negotiable
  • Banking
  • 31/08/2019

Job Description

In this role, you will:

• Maintains and maximizes GLCM revenue from customers
• Contributes to the maintaining and improvement of GLCM competitiveness
• Understands the impact our competitors, local community and the external environment can have on our customer base, to ensure long term sustainable value
• Ensure highest level of customer satisfaction and that the solutions of the Bank are delivered best-in-class.
• Ensures defense and maximization of bank’s income levels from clients under assigned portfolio and at the same time safeguarding the Bank’s interests.
• Develop strong relationships with all key stakeholders to provide an integrated and consistent customer experience across all delivery channels.
• Cultivate an environment that supports diversity and reflects the HSBC brand and create a high performance culture.
• Compliance – Ensure compliance with Group standards, regulatory and compliance requirements
• Implementation of audit recommendations

Job Requirement

To be successful in this role, you should meet the following requirements:

• Minimum 2 years working in relevant experience 
• Commercial banking experience
• Presentation skills
• Strong interpersonal skills and ability to liaise effectively with personnel across functions



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