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FIG Manager, Coverage (GCB6/5) - STA 6 months (starting from September 2018 to March 2019)

  • Ha Noi
  • Manager
  • Permanent
  • 3 - 5 Years
  • Negotiable
  • Banking
  • 30/06/2018

Job Description

  • Build the Global banking franchise value/ reputation in the market place.
  • Drive achievement against targets for revenue generation, return, product alignment, customer satisfaction and cost containment
  • Combine client relationship management with strong risk assessment and management capabilities ensuring the required credit quality & requisite returns on risk
  • Identify event driven opportunities on an opportunistic basis, bringing in sector/country expertise as appropriate.
  • Aggressively grow HSBC’s share of client wallet involving product specialists to ensure product capabilities are in line with client/sector requirements
  • By critically assessing the exposures of each customer through vigorous review processes, active communications with Client Support Team (CST) members and frequent update of market intelligence. Such reviews are to be completed on time as required by the account review cycle and also where deemed necessary.
  • By working closely with Credit Risk Management to ensure that all credits are in compliance of both internal and external requirements and to formulate/implement exit or rehabilitations strategies for substandard credits. The primary goals are to safeguard the Bank for any material loss and to obtain an optimal balance between risk and return.
  • By ensuring customers’ experiences with the Bank in all front exceed their expectations, i.e. first class services are provided promptly and professionally; solutions presented are competitive and innovative.
  • By keeping abreast of customer’s business development through frequent contacts in both official and social occasions for the whole team.
  • By providing advisory-led value added services to customers with updated sector knowledge and market intelligence.
  • By ensuring focused relationship building programs are carried out regularly
  • Work closely with GAM/GAP/GAO community to ensure referrals are made to Vietnam
  • Participate in Business Associations / Chambers of Commerce to promote HSBC Vietnam and its capabilities
  • Actively pitch HSBC’s capabilities to prospective customers
  • By effectively utilizing Client Management System and also holding regular customer meetings
  • By managing client meetings and ensuring that product partners actively participate in discussions concerning client requirements and needs.
  • In conjunction with line manager, formulate and agree with subordinates a clear set of job accountabilities and related performance measurements.
  • In conjunction with line manager, assess the potential of subordinate and assist in developing potential to the full through proper coaching, motivation and guidance on a regular basis.
  • Actively encourage client engagement
  • By participating in project committees and by working closely with customers to identify macro operating issues and to satisfy their requirements on a regional/ local basis
  • Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved.
  • Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Job Requirement

  • Currently HSBC staff
  • Excellent relationship management skills with experience of interacting and negotiating with senior management of customers (CFO's, CEO's, Regional Treasury)
  • Demonstrate capability to manage and win larger scale transactions (loans, PCM mandates, GTRF mandates, GM business)
  • Proven track record of winning new business and on-boarding new clients
  • Proven track record of managing multi-national customers
  • Sophisticated understanding of the Vietnamese macro-economic situation, as well as the legal and regulatory environment


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