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External Investigative Reporting Officer (GCB 7)

  • Ho Chi Minh
  • Experienced (Non - Manager)
  • Permanent
  • Bachelor
  • 2 Years
  • Negotiable
  • Banking
  • 31/05/2019

Job Description

In this role, you will:

• Support the delivery of projects. Typically, working on smaller projects/assignments
• Perform specific routine activities and processes ensuring accuracy of tasks performed
• Identifies and escalates issues
• Ensure the quality of tasks/services provided by themselves and others, general supervision or regular process checks/ review of output by a co-worker and/or supervisor
• Provide on-the-job training or support to other team members
• Management responsibility for a small team, including people, objective setting and performance
• Apply acquired knowledge to provide assistance to others
• Understand and adhere to established policies and procedures in own team
• Support change initiatives and escalate any concerns
• Perform investigation on level 3 cases, analyze data obtained through various sources and report the suspicious accounts; determine if there is evidence of money laundering and / or financial crime funding in account activities, by carrying out relevant investigations and report the suspicious accounts. The findings must be summarized in a clear and concise manner with evidences and thus ensuring that the work is completed in accordance with established procedures and standards
• Ensure a consistent approach is followed to achieve EIR PLA metrics
• Maintain a strong network amongst AMLi and FCC Operations locally and regionally to continuously drive best practices
• Proactively engage with colleagues in EIR and FCR Operations for a continuous improvement of the end-to-end investigation process
• Provide MI reports in the areas of responsibility
• Leverage from the EIR teams across all locations for knowledge management and sharing

Job Requirement

To be successful in the role, you should meet the following requirements: 
• Bachelor degree with 2 years experiences in banking industry
• Have a sense of fraud and familiar with all kind of fraud, keep abreast with fraud trends to adjust or appropriately change the rules to detect fraud or prevent fraud loss
• Flexible, customer centric and team working, patient & empathy
• Ability to work in a high-volume, fast paced environment is required
• Proficiency with personal computers and basic software packages and specialized applications
• Excellent communication and presentation skills
• A knowledge expert who has the ability to teach/mentor others


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