Join Our Talent Network

What is a Talent Network

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Receive relevant communications and updates from our organization
  • Share job opportunities with family and friends through Social Media or email

Join our Talent Network today!

Search jobs

Credit Control Assistant

  • Ho Chi Minh
  • Experienced (Non - Manager)
  • Permanent
  • 1 - 3 Years
  • Negotiable
  • Banking
  • 16/02/2023

Job Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as an Credit Control Assistant

In this role you will:

  • Calling customers who have delinquent debts with a very standardized engagement Model that purposely drive for the effective and efficient negotiation conversations, handling inbound/outbound calls for dunning to ensure that services are delivered in a timely manner of high quality professional services, preparing and sending collection letters and emails as per the approved templates and strategy.
  • Control and compliance: Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by:
    • Remaining compliant with and ensures awareness of Audit and Group requirements and other internal guidelines;
    • Ensuring strict compliance with government banking regulations;
    • Timely implementing internal and external audit points together with any issues raised by external.
    • Detect suspicious frauds via calls and timely report the case to relevant stakeholders for further investigation
  • Maximize cost effectiveness by meeting the set targets.

Job Requirement

To be successful in the role, you should meet the following requirements: 

  • 1-3 years experience.
  • Possession communication and telecommunication skills and good knowledge core banking products.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited


Thanks for joining our Talent Network,

By joining our Talent Network you have not officially applied to a position.

Please apply now to become candidates for vacancies or continue update resume.