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What is a Talent Network

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Receive relevant communications and updates from our organization
  • Share job opportunities with family and friends through Social Media or email

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Contact Centre Service and Sales Representative - Inbound (GCB8)

  • Ho Chi Minh
  • Entry Level
  • Permanent
  • High School / Equivalent
  • 1 Years
  • Negotiable
  • Banking
  • 30/09/2019

Job Description

When you join our team, from day one you’ll have access to a competitive benefits package, including:

  • A competitive salary and allowance(s) and an annually bonus scheme
  • Bao Viet Healthcare medical insurance coverage for yourself, your spouse or partner and children which includes  dental
  • Annual Medical checkup
  • Attractive benefits such as 17 days+ paid annual leave in additional to other leave policies (e.g. marriage, maternity and non-traditional family leave on top of law) that take care of your well being 
  • Preferential terms on employee banking such as loans, credit facilities, and credit cards
  • Extensive Training – Giving you the skills and training you need to be a success!
  • 5-day work in shift pattern, with overnight shift allowance provided
  • Excellent Career progression opportunities 

Job Description:

  • Handling multiple customer calls from our customers in our dynamic and fast paced contact center

  • Providing a high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible

  • Listening to customers and establishing their needs in order to offer relevant products, services and solutions

  • Taking ownership to complete necessary research and customer follow up or alternatively directing the customer to the appropriate department for resolution

  • Responsible for achieving individual performance expectations against appropriate operational risk controls and compliance


Job Requirement

  • High School degree
  • Must be proficient in language(s) required
  • Open to working flexible shifting schedules
  • Be flexible, customer centric and have the ability to thrive in a team environment
  • Takes pride in delivering what is promised in line with the customer and service expectations
  •  Proficiency with personal computers and basic software packages and specialised applications. Good Computer Proficiency with experience
  • Excellent communication skills with the ability to display patience and empathy at all times


Thanks for joining our Talent Network,

By joining our Talent Network you have not officially applied to a position.

Please apply now to become candidates for vacancies or continue update resume.