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Business Support Assistant, RBWM (GCB 8)

  • Ho Chi Minh
  • Entry Level
  • Permanent
  • 2 Years
  • Negotiable
  • Banking
  • 31/05/2019

Job Description

In this role, you will:

  • Assist and support the Area Manager VNM to achieve performance objectives for the branch network within country
  • Assist in completing Operational Risk and related tasks
  • Generate reports and local information for other functions and departments
  • Complete local tasks and support miscellaneous projects for branch network
  • Assist with reporting, incentives and MI production
  • Assist VP operations and Branches with any day-to-day operational issues
  • Assist with regulatory and local returns
  • Ensure regular communication to branch network managers and employees of relevant procedural and policy updates as required
  • Assist VP operations to coordinate and keep the branch network VNM leave planner up to date to ensure adequate capacity in the branch network for day to day operations
  • Complete tasks and fulfill responsibilities as outlined in CDD LoBP, AML Policy; Sanctions Policy and always stay vigilant to identify and report warning signs to detect, deter and protect customers and the bank from fraud and financial crimes

Job Requirement

To be successful in the role, you should meet the following requirements:

  • Bachelor Degree with 2 years experience in relevant field
  • Exceptional time management and organisational skills
  • Ability to complete many complex tasks in tandem
  • Approachable, open, dependable and connected
  • Advanced Excel and analytical skills
  • Knowledge of RBWM function, processes and procedures
  • Knowledge of regulatory requirements in the financial services sector
  • Ability to cope with pressure and tight deadlines


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