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Associate Corporate Relationship Support Manager, WSB

  • Ha Noi
  • Manager
  • 3 Years
  • Negotiable
  • Banking
  • 31/10/2017

Job Description

  • Support the team / Relationship Managers in delivering operational tasks, revenue target; support HSBC and WSB Strategies in Vietnam;
  • Liaise and work effectively with other teams in WSB and product/service providers and all other stakeholders across the bank to develop and deliver the best possible experience and fair outcomes for both the customers, employees and the Bank;
  • Ensure understanding of the Operational and Credit Risk Management; undertake day to day activities in line with the policy requirements. Ensure adherence to all applicable risks, including all operational risk types for global, regional and country standards and policies. Ensure 100% completion of mandatory trainings;
  • Protect the reputation and integrity of HSBC, adhere to HSBC policy, procedures and control, laws and regulations, requirements applicable to day-to-day working, exceptional and project activities, and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures;
  • Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment;
  • Demonstrate the highest levels of professionalism and integrity, setting exemplary standards consistent with the HSBC vision, Values, goals and culture;

Job Requirement

  • 3 years ++ in Corporate Banking
  • Excellent verbal and written communication skills (English and Vietnamese)
  • Knowledge of the Bank’s operational procedures and systems
  • Proven track record in a client focussed environment
  • Experience of working in a teamwork environment
  • Proven  experience in identifying and managing the risks, issues and dependencies related to the business and in decision making
  • Experience in the Commercial or Corporate Banking environment
  • Customer service and team skills promoting an environment of co-operation and trust, overcoming resistance where encountered
  • An ability to get things done
  • Possess drive and resilience
  • Possess developed interpersonal skills
  • Possess planning, organisation and time management abilities


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