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Assistant Manager Trade Middle Office

  • Ho Chi Minh
  • Manager
  • Permanent
  • 2 - 3 Years
  • Negotiable
  • Banking
  • 30/07/2018

Job Description

  • Direct and control the operations process to meet standard level agreement (SLA), minimize operational loss and comply with group pocilies
  • Identify potential business opportunities for GTRF
  • Keep Business development team/ RMs updated of customers performance and their business plan to maximize returns
  • Provide excellent services to customers
  • Manage customer complaints
  • Establish and maintain customer relationship by customer visits/entertainments with Business development and/or RMs
  • Contribute to the development of team members
  • Manage underperformance
  • Contribute to the improvement/streamlining of operation process

Job Requirement

  • 2-3 years experience in banking - international trade producst and customer services. 
  • Thoroughly understand international practices:UCP600, URC, URR, ISBP, ISP, URDG…
  • CITF/CDCS/CSDG is an advantage
  • University degree with major in Banking and Finance or Economic
  • Customer and results oriented
  • Good command in English (both in written and oral)
  • Good knowledge of trade products and International Rules applied such as: UCP 600, ISBP, URC, URDG, ISP etc


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